Smart Shopping Made
Simple

Allow To Open Parcel

We want you to love what’s inside! You are welcome to open the package in front of our rider to verify your items before completing the delivery.

Packaging Video

You will receive a video confirmation via email or whatsapp showing your item being packed before we send it out.

Easy Returns

We offer an easy and hassle-free return policy. If you are not satisfied with your order, you can request a return within 7 days. Our support team will guide you through the process.

Customer Support

Our customer support team is available to help you anytime. If you experience any issue, please let us know. We are committed to providing you with the best support.

Allow To Open Parcel

We want you to love what’s inside! You are welcome to open the package in front of our rider to verify your items before completing the delivery.

Packaging Video

You will receive a video confirmation via email or whatsapp showing your item being packed before we send it out.

Easy Returns

We offer an easy and hassle-free return policy. If you are not satisfied with your order, you can request a return within 7 days. Our support team will guide you through the process.

Customer Support

Our customer support team is available to help you anytime. If you experience any issue, please let us know. We are committed to providing you with the best support.

Dilevering All Across Pakistan

140

Cities

100

Districts

5

Provinces

Dilevering All Across Pakistan

140

100

5

Cities

Districts

Provinces

Offering Multiple Payment
Methods

Banks

Cash On Delivery

Mobile Wallets

Got Questions? We’re Here to Help.

If you have any questions about our services, feel free to reach out. Our support team is always ready to assist you with anything you need.

How can I track my order?

Once your order is shipped, we will send you a tracking number via email or SMS. You can use this tracking number on the PostEx courier website to check your delivery status anytime. If you need help, our support team is always ready to assist you.

How can I cancel my order?

You can cancel your order before it is shipped by contacting our customer support team. If your order has already been dispatched, you can refuse to accept it at the time of delivery and return it to the PostEx rider. Our team will mark your order as canceled and your advance payment will be reimbursed.

How can I view my Order Packaging Video?

Once your order is packed, we will send you a packaging video via email or SMS. You can watch the video to see your product being packed before it is shipped from our warehouse. 

What is Open Parcel Delivery?

Open Parcel Delivery allows you to check your package before making the final payment. You can open the parcel in front of the PostEx rider to verify the product and ensure everything is correct. 📦

How do I change the shipping address on a previously placed order?

If your order has not been shipped yet, you can contact our customer support team to update the shipping address. You can reach us via email, SMS, or call for quick assistance. Once the order is dispatched through PostEx, the address may not be changed.